F.A.Q.
How do I place an order?
Simply browse our collection, select your favorite design, choose the size and frame option (if applicable), and proceed to checkout.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
Can I modify or cancel my order after placing it?
We process orders quickly, so modifications or cancellations may not be possible. Please contact us immediately if you need changes.
Do you ship internationally?
Yes! We offer worldwide shipping. Shipping rates and delivery times vary by location and will be calculated at checkout.
How long does shipping take?
Production typically takes 4-6 business days. Shipping times vary based on your location:
- USA & Canada: 4-7 business days
- Europe: 3-5 business days
- Rest of the world: 6-14 business days
How can I track my order?
Once your order ships, you’ll receive a tracking link via email. You can also track your order through our ‘Track Your Order’ page.
What if my order arrives damaged?
We’re sorry for the inconvenience! Please email us with photos of the damaged item, and we’ll arrange a replacement or refund.
What materials are used for your prints?
Our prints are made with high-quality, museum-grade matte paper (200 gsm) for rich colors and durability.
Do your frames come with hanging hardware?
Yes! All framed prints come with a ready-to-hang setup, making installation quick and easy.
Are your products eco-friendly?
Yes! We use FSC-certified paper and responsibly sourced wood for our frames, ensuring sustainability.
How can I contact customer support?
You can reach us via our Contact page or email us. We aim to respond within 24-48 hours.